Services – VPS Mangement

VPS Company Support and Management Options

VPS Company offers a range of support options that will give you the peace of mind that our knowledgeable staff are on hand to provide as much or as little support as needed for your VPS. See below details of our range of VPS management services.

All VPS’s receive hardware management

Proactive Hardware Monitoring

24×7 proactive server hardware monitoring and problem response (Monitoring of underlying server equipment).

Hardware Management

Hardware issues detection with 4 hour response.

Control Panel Management

Manage all aspects of your VPS from the Customer Portal including reboots, remote KVM, etc

Price

Included with all VPS Plans.

Basic Management

Proactive Hardware Monitoring

24×7 proactive server hardware monitoring and problem response (Monitoring of underlying server equipment).

Hardware Management

Hardware issues detection with 4 hour response.

Control Panel Management

Manage all aspects of your VPS from the Customer Portal including reboots, remote KVM, etc

Systems Administration Support

2 hours reactive systems administration per month (max 4 tickets). Provided by our systems engineers during normal business hours

Price

$30/month

Enhanced Management

Proactive Hardware Monitoring

24×7 proactive server hardware monitoring and problem response (Monitoring of underlying server equipment).

Hardware Management

Hardware issues detection with 4 hour response.

Control Panel Management

Manage all aspects of your VPS from the Customer Portal including reboots, remote KVM, etc

Systems Administration Support

2 hours reactive systems administration per month (max 4 tickets.) Provided by our systems engineers 24 x 7.

Operating System Management

Kernel updates, firewall rule management, backup configuration, software installs.

24×7 Systems Management

Proactive systems management 24×7 service monitoring and problem resolution.

Price

$259/month

Server Monitoring

SMS Monitoring

Our systems will check your VPS is online, and send an SMS to your pre-defined mobile number, in the event of the selected service going offline.

Price

$2.00 per month per service monitored.

Note:

Additional services provided by VPS Company carry additional costs. Please contact our Sales department prior to ordering for an estimate on how long any ad-hoc work may take.